Nurse phone call fee advise from 1st November
From the 1st November The Christchurch Doctors will be charging for Nurse Advice
We have previously not charged for advice given by our Nurses, however due to the increasing demand on our Nursing team we have had to implement this fee.
Often the advice our nurses give is available free from Healthline on 0800 611 116. We are hoping the fees will reduce time spent on the phones and allow more time to provide quality clinical care.
Our nurses are still available to triage all urgent requests, and calls relating to children under the age of 14, however, if your call is deemed as non-urgent, there will be a fee for this.
Fees are below:
- CSC Holder: $15.00
- No CSC: $25.00
- Children aged 13 & under: No Charge
If you are experiencing a medical emergency, please call 111 for an ambulance.
Thank you for understanding.