Casual (non-enrolled patients) may access medical care with payment prior to consultation or service.
Accepted methods of payment: Eftpos, Credit Card, Cash (American Express or cheque payments are not accepted)
Newly enrolling patients: Your first appointment requires payment prior to consultation or service. Without prior payment for your first consultation, your enrolment may be declined and your appointment may be cancelled.
Enrolled patients: your payment is expected on the day of consultation or service to attract our On the Day (discounted) Consultation Fee.
Non-attendance Fee: Failure to attend for your appointment or failure to cancel within one hour of your appointment time, may incur a charge of $35.
Paper Statements: To reduce our carbon footprint, The Christchurch Doctors no longer sends paper statement of account, where at all possible, to all Account Holders.
Text reminders showing an outstanding balance are generated weekly.
Patients who do not have cell phones or have identified as No Text Messages (SMS), will continue to receive a paper notification of outstanding balance monthly
Unpaid accounts of more than 60 days: Further routine medical attention* will be withheld pending payment / part payment of your outstanding balance.
* (excludes urgent medical attention which we will continue to provide).
We welcome direct credit payments to our bank account:
02 0820 016759400 Please quote your name as a reference
A regular Automatic payment set up through your bank is another option you may wish to organise to cover your medical costs
The following payment methods of accepted for our enrolled patients:- EftPos, MasterCard / Visa, Cash, Direct Bank Credit and Cheques. We do not accept American Express.
The Commerce Commission allows businesses to pass on Visa and MasterCard credit card transaction costs to customers who choose to pay by this method. The Christchurch Doctors has opted NOT to pass on charges to our patients at the present time.