Book an appointment

Please read the following before booking an online appointment

  • Operating under the Orange framework , all patients coming into the practice must wear a mask, scan upon entering and use hand sanitiser. If you have a mask exemption please add this to your notes when booking.
  • Please only come into the practice at the time of your consult, and please come alone if possible, as we need to keep numbers in our reception area to 10 people only at one time.
  • Telephone consultations have worked well in many situations and we will continue to offer these when appropriate, telephone consultations are for 15 minutes and charged as a standard consultation.
  • COVID-19 swabs are booked by our nurses for our enrolled patients only.  Call the practice to arrange this.
  • All patients will be asked questions as to whether you have any covid type symptoms when you arrive.  Please be patient with our reception team, they are doing a great job!
  • If you are unwell with cough, cold or flu type symptoms , PLEASE DO NOT COME INTO THE PRACTICE – RING US
  • Book Appointment Online
    • Other services, urgent or longer (SUCH AS SKIN CHECKS AND MINOR SURGERY) appointments can be made by calling reception on 03 366 3391 between 8.00am and 5.00pm Monday to Friday.
    • We allow up to 15 minutes for a consultation which will usually allows time for us to properly deal with one key issue or two smaller issues. You will be asked to book again if you have more issues to discuss.
    • If you think you will require a longer consultation time ask our receptionist to book you a double appointment. This will incur an additional charge which may be more than double the consult fee as we don’t get MOH funding for a double consultation.
    • All emergencies will take priority and appointment times are therefore approximate; but we will make every effort to see you at the arranged time.
  • After Hours Outside of our usual hours, our telephone is answered by a registered nurse who will direct you to the appropriate service. If you need to be seen urgently afterhours please attend the Pegasus 24hour surgery at  401 Madras Street.
  • HealthlineThe Healthline free number is 0800 611 116 for free advice from registered nurses.